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Consumer WatchEU holiday roaming charges could be axed if new law goes ahead Plans to make it fairer to use your phone while holidaying around the EU have been tabled by Lawmakers. Expensive roaming charges and extras for things like receiving a call abroad would be banned if plans become law in the coming year. What is the current cap? »
13/06/2013 - In a new scam home owners are being targetted with fake bills for non existent council work. Letters are sent requesti » Watch your back as cash machine fraud is on the rise
07/06/2013 - The number of attempts to steal people’s bankcards and Pin codes while they are using cash machines has trebl » Property developers are tricking struggling buyers with Help to buy scheme
05/06/2013 - EMMA HART » Crimestoppers launches service to target charity fraud
17/05/2013 - The move is designed to stop people from defrauding registered charities in the UK of over £1 billion every year. »
Daybreak: 9/5/2013: Dean on Daybreak discussing why those who are accused of a sexual offence should have their identities kept anonymous until they are charged and what this means to the concept of “Innocent until proven guilty”
- BBC Inside Out - You and your rights reduced a loan, stopped repossession
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Our latest responses to your questions
hi i was missold ppi the bank has admitted this because i was self employed i told them this but they still said i was covered i fell out of work for six months and ppi should have covered the outstanding balance owed but they refuse this were do i stand and i clear the debt through this its not my fault they missold me this, thanks
If you was self employed when you took out the payment protection insurance the bank should have told you that the policy was not available. They clearly didnt tell you this so the policy was mis sold to you. You should therefore make a claim and can use the sample letter on this site, which you will find HERE
30/12/2012 - HSBC and RBS have now announced that they will repay those people that 'forgot' to take money that they withdrew from an ATM machine. Both » Another Natwest IT glitch - Now their APP does not work!
11/10/2012 - The Natwest IT department is in turmoil ‘again’. This time it has had to suspend part of its mobile phone application t » Have you been mis-sold a packaged bank account? - What to do..
05/08/2012 - A packaged bank account is generally a current account that has a range of benefits included such as: Insurance policies Music downlo » Nationwide customers double-charged
28/07/2012 - Nationwide is the latest bank to have problems wtith its IT! During the course of this week some of their customers (we are unsure how many at this »
Latest ColumnsConsumer Bill of Rights - Good but more is needed At present consumer laws are contained within 8 complicated pieces of legislation, some of which dates back to the 70’s. As a result the current laws are difficult for consumers to understand and on many occasions do not fit with the modern internet era, whereby more and more consumers purc »
How have we helped?
The team at You and Your Rights have been involved in a number of successful campaigns and have helped people just like you to deal with their legal problems and disputes. Here are some of our recent cases:
- Success using the You and Your Rights PPI template letter. Over 36000 downloads
- Credit card company rejected my claim
- UPDATE: Alleged scam known as 'confidential elite'
- More Stories...
Do you have a dispute or legal issue we can help with? Tell us your story »
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